Server Management

Frequently asked questions about Kamatera, the cloud infrastructure provider trusted by developers and IT professionals all around the world.

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How do I Terminate a server

  1. Go to: https://console.kamatera.com/login .
  2. Log in with your email and password.
  3. On the left side of the screen on the administrative panel, select “My Cloud” > “Servers”.Terminate server
  4. Select the server you wish to terminate.
  5. Click “Action“ next to the server you wish to terminate and then “Power Off”.
    Note that the server MUST be turned off in order to terminate the server.Terminate server 
  6. Click “Action“ next to the server you wish to terminate and then “Terminate Server“.Terminate server
  7. Check the box to allow termination.
  8. Click “Terminate Server.“Terminate server
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How do I Suspend a Server

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Suspend a Server
  4. Click “Action“ > “Suspend“.Suspend a Server
  5. Click “Suspend.“Suspend a Server
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How do I Connect to the Server’s console

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.
  4. Find the relevant server and Click “Action”. A drop-down menu will appear. Then click on “Console“ (this will open a new tab).

    In the console window, you will see the server specifications and two buttons in the top right corner.

Press ctrl+alt+del which will prompt a warning: Click on Confirm in order to continue. (This is useful for Windows operating systems in order to initiate the login screen.

Disconnect: Manually end the open session. It is recommended that you do it once you have finished working in the console window.

  • Copy & Paste will NOT work in the console window.
  • If no actions are performed in the console window for a maximum period of 30 minutes, it will terminate the connection automatically.
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How do I Power Off a Server

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left side of the screen select “My Cloud” > “Servers”.Turn Server Off
  4. Select the server you wish to turn off.
  5. Click “Action“ next to the server you wish to turn on and then “Power Off“.Turn Server Off
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How do I Power On a Server

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left side of the screen select “My Cloud” > “Servers”.Turn Server On
  4. Click the “Action“ button next to the server you wish to turn on, and then click “Power On“.Turn Server On

 

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How do I Reset a Server Password

  1. Go to: https://console.kamatera.com/login .
  2. Log in with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Reset Server Password
  4. Once you locate the server, click “Action“ and then “Reset Password“.Reset Server Password
  5. Type your password in the new password field and again in the Verify password field.Reset Server Password
  6. Click on the Reboot and Reset Password button.Reset Server Password
  7. Wait until the process is complete.

 

Password rules:

  • At least 14 characters
  • At most 32 characters
  • At least one lowercase character
  • At least one uppercase character
  • At least one number
  • Includes allowed characters only (a-z, A-Z, 0-9, !@#$^&*()~ )

Note: Reboot will perform a Force Reboot to the server.

Please make sure there are no running applications on the server to avoid any damage to files or applications.

It is recommended to shut down the server from within the Operating System.

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How do I Assign Permissions to Servers

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Assign Permissions to Servers
  4. Click “Action“ > “Permissions“.Assign Permissions to Servers
  5. Enter user email and click “Assign User/Group“.Assign Permissions to Servers
  6. Check/ uncheck permission to access and configure according to the desired permissions.
  7. To remove user, click “Remove“.
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How do I Resume a Server

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Resume a Server
  4. Click “Action“ > “Resume“.Resume a Server
  5. Click “Resume“.Resume a Server
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How do I Rename a Server

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Rename Server
  4. Click “Actions” > “Rename Server.“Rename Server
  5. Write the new name in the field “New Name“.Rename Server
  6. Click “Rename Server“

The renaming process does not reboot the server. Other operations in the console on that server will not be available until the process is complete.

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How do I Clone a Server

NOTE: Before you begin, you MUST NOT clone a server that is in a domain – It may cause issues to your environment.

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “My Cloud” > “Servers”.Clone a Server
  4. Click “Action“ > “Clone Server“.Clone a Server
  5. Select the appropriate server specifications.Clone a Server
  6. Networking section- it is recommended that you choose the default settingsClone a Server
  7. Finalize Settings- enter your password and set the server name and amount. Choose whether to turn the server/s on.Clone a Server
  8. Choose billing cycle and click “Create Server”.Clone a Server
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How do I Create a New Server

From the administrative panel on the left, navigate to “My Cloud” > “Create New Server”.

Create a New Server

  1. Select a region and datacenter location.Create a New Server
  2. Choose an OS or application/service image and version to be installed.Create a New Server
  3. Choose version.
  4. Choose the CPU type and server hardware specs.Create a New Server
  5. Enable Daily Backup for a complete 14-day backup. This is a separate charge. Full details can be found on our pricing page.
  6. Toggle on Management Services to receive a dedicated account manager. This is also a separate charge monthly. More details can be found on our pricing page.
  7. Configure the networking (or leave as default).Create a New Server
  8. Set a password and name for the server (This will be used for things like SSH and RDP logins).Create a New Server
  9. Select a billing type (Hourly or Monthly).Create a New Server
  10. Select “Create Server”.
  11. Server setup progress can be seen within the “Tasks Queue” window.

 

 

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How do I Add a New VLAN

You can add multiple WANs or VLANs to a single server for your various networking needs.

  1. Go to: https://console.kamatera.com/login .
  2. Log in with your email and password.
  3. Go to the “My Cloud” menu and select the “Servers” tab.
  4. Select the server you wish to add a VLAN to.
  5. Click “Open” under that server and select “Networks”.Adding New VLAN
  6. Click “Add Network Interface” and select “Create New VLAN” as the Network.Adding New VLAN
  7. Fill out the required information.
  8. Click “Reboot and Add”.
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