Business Hours:
Monday – Friday, 08:00 – 18:00 EST (UTC-5)
Monday – Friday, 08:00 – 18:00 CEST (UTC+2)
How can we help?
Our sales team can help you choose the right server configuration for your workload, walk you through pricing options, and answer any technical questions before you commit. If you are not sure where to start, they are a good first stop.
During business hours, our sales team typically responds within an hour or two, but can sometimes take up to 24 hours. Over the weekend, responses may take longer. For the fastest response, call us directly +1 212 738 9658 or +44-20-38078553 or reach out by email and we will get back to you as soon as possible.
By default, Kamatera is a self-managed platform, but managed cloud services are offered as an add-on if you’d rather hand off the infrastructure work.
Kamatera’s managed cloud service lets you use cloud infrastructure without having to actively maintain it. Clients are assigned a dedicated account manager, and the Network Operations Center provides 24/7 monitoring and support across your server, up to the Operating System level.
The managed service is priced as a flat monthly fee, $50 per month per server. To get current pricing or discuss your specific requirements, reach out to the Kamatera sales team.
No. Kamatera operates on a flexible, pay-as-you-go model with no long-term commitments required. You can re-configure your server resources or cancel at any time.
Yes. If you have specific requirements around CPU, RAM, storage, or network setup, our team can put together a configuration tailored to your workload and budget.
For technical issues outside of sales hours, our technical support team is available 24/7. You can reach them through support@kamatera.com.
Yes. If you have full root access to your current environment, we can migrate your entire setup as-is at no extra cost. You will be assigned a dedicated project manager to handle the migration. The process is done offline, so your work won’t be affected. After migration, you’ll have time to review and approve everything before scheduling the final cutover, with zero downtime as the goal.
Yes. Kamatera’s reseller program is built for MSPs and agencies who want to offer cloud hosting as part of their own service portfolio, without dealing with infrastructure costs or hardware maintenance.
Setting up your reseller account with us is quick and easy. Our program is designed for ease of use, allowing you to launch your own web hosting business without handling hardware, infrastructure, or ongoing maintenance.
There are two options in our reseller program:
1. Buy & sell directly
Our buy & sell option allows you to simply purchase any of Kamatera’s products and services at a wholesale price and directly resell them to your clients at a retail price that you set. You will also enjoy additional discounts and benefits which you can use to offset your own server costs.1.
2. White-label with control panel
Kamatera’s full white label reseller program provides you with a complete suite of tools and services to help you market and manage your own clients’ hosting products, with no upfront investment, ongoing maintenance or need for a technical team.
Contact an account manager at am@kamatera.com to get started.
