The main difference lies in who is responsible for the maintenance, security, and operation of the server.
Unmanaged Services provide you with the raw infrastructure (hardware, network, and virtualization layer). While you will still receive 24/7 technical support for the infrastructure, you are responsible for everything inside the server, including the operating system, software installations, security patches, and general maintenance. It offers maximum flexibility and cost savings but requires technical expertise.
Managed Services include everything in the unmanaged plan, plus comprehensive support from Kamatera’s experts. We handle the OS installation, updates, 24/7 monitoring and security. This allows you to focus on your business while we ensure your infrastructure is optimized and secure.