If you receive a “We couldn’t verify your account” error or a general decline message, it is often due to a temporary synchronization issue between our payment gateway and your bank.
We recommend attempting the transaction again after a short period. Please note that some users find that clearing their browser cache or switching to a different browser/device (e.g., from desktop to mobile) resolves the issue.
If the problem persists, please try an alternative card. Even if your card works with other providers, our security filters may require additional verification.