Account Management

Frequently asked questions about managing your account on the Kamatera cloud platform.

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How do I Terminate My Account

You can disable your Kamatera cloud account from within the console if the account has no active servers and no debt.

  1. Terminate all your services.
  2. Go to User Profile page and scroll down until you see “Account Status”.Terminate Account
  3. Click “Disable My Account.“Terminate Account
  4. Confirm and click “Disable account.“Terminate Account

It is important for you to know that Kamatera cloud platform is fully compliant with GDPR & Data Processing.

Once an account is in Disabled Status, the account will no longer be valid/active. However, as per GDPR & Data Processing Agreement (DPA) requirements, a copy of your account will be kept on record for financial and tax regulatory purposes. For more information about Deletion/Return of Processed Personal Data, please review the GDPR & DPA guidelines here.

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How do I Create Groups and Assign Permissions

Creating Groups & Assigning Group Permissions

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “Permissions” > “Groups”.
  4. Click “Create New Group“.Group Management
  5. Choose a descriptive name for the group, then select “Create Group”.

Adding/Removing Users from a Group

  1. Go to the “Groups” tab of the platform, which can be find under “Permissions” in the left panel.
  2. Click the “Open” button on the group you want to add users to.
  3. Click “Add User”.Group Management
  4. To remove a user, click “actions” under that user’s name when you have the group selected.
    Choose the option to remove.

 

Assigning a Group to a Server

  1. Go to the “Servers” tab of the platform, which can be find under “My Cloud” in the left panel.
  2. Click on the “Actions” button of your desired server and select “Permissions”.Group Management
  3. Type in the name of the group you’d like to assign to that server.
  4. Select only “Access” permissions for basic viewing and or both “Access” and “Configuration” permissions for full control.
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How do I Create a Module in the Dashboard

  1. From the administrative panel on the left side of the screen select “Dashboard”.Create Module in Dashboard
  2. On the top right section of the platform select “Add Module”.Create Module in Dashboard
  3. An Add Dashboard Module window will appear in the middle of the screen.
    Click on the dropdown menu and select the Module you want to add the dashboard, define filters and click “Add Module“.Create Module in Dashboard

 

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How do I Add Permissions For a New User

  1. Go to: https://console.kamatera.com/login .
  2. Login with your email and password.
  3. From the administrative panel on the left, navigate to “Permissions” > “Users”.
  4. Click “Add New User”.Permissions - New User
  5. Insert user details.
    Email address is needed for verification and password resetPermissions - New User
  6. Click “add user“.
  7. The user can be assigned permissions to servers and the user will be added to the active users list.
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