Overview
Microsoft provides a pay-as-you-go path for any business for its Exchange, Sharepoint, CRM and Dynamics AX software applications. Kamatera, an approved Microsoft partner, makes that path even simpler through our Microsoft cloud products. These products require no setting up because they come with support from the Kamatera helpdesk.
Benefits
- You don’t need a technical system administrator
- You can be assured the software is available 24/7
- It doesn’t cost anything in purchase or setup fees
- Per user based pricing
- Round the clock support
For an in-depth explanation, see Managed Microsoft Cloud Services
How it Works
Microsoft provides pay-as-you-go options for its Exchange, Sharepoint, CRM and Dynamics AX software applications. Kamatera, as an official Microsoft partner, simplifies their use by offering Microsoft cloud products with full support from the Kamatera help desk.
Managed Microsoft Exchange
Managed Microsoft Exchange is a service that is run on the cloud, whereby Kamatera maintains and manages your Exchange service for you. The managed services include:
- Exchange server installation and setup
- Allocating sufficient disk space
- Avoiding mail server blacklisting
- Server optimization and management
- Email backup
- Protection against viruses and malware
- Server infrastructure issues - power failures, disk crashes, internet connection
Managed Microsoft Sharepoint
Sharepoint is a central hub for business content; a way to share information with co-workers with access to business tools such as internal site building and management, data analysis, policy and procedure distribution, learning aids and more. Kamatera’s managed services include:
- Acquisition, installation and management of servers
- All ongoing software maintenance such as version upgrades, disk usage, backups and system optimization
- Training and support on Sharepoint applications
- Technical troubleshooting
Managed Microsoft CRM
Microsoft’s Customer Relations Management system is the most advanced CRM system on the market with social monitoring and analytical functions, application integration, extensibility, marketing tools, personalized service and high-powered sales productivity capabilities.
Kamatera provides a complete end-to service cloud service in which we set up and manage Microsoft Dynamics for your company. Kamatera’s managed services include:
- Dynamics CRM server installation and setup
- Server security according to industry standards
- Scaling as required to and maintain response time
- System maintenance tasks
- Server optimization and management
- Backup of CRM database
- Protection against viruses and malware
- Server infrastructure issues - power failures, disk crashes, internet connection.
Managed Microsoft Dynamics AX
Microsoft Dynamics AX is an ERP system that supports a number of administrative and operational processes, including HR, supply chain management, retail and financial modules. Kamatera offers companies of all sizes a fully managed Microsoft AX Solution, which includes:
- Hosting of Dynamics AX software on our cloud servers
- Management of servers including adjustments to the operating system, disk space etc.
- Dynamics AX updates, upgrades and patches issued by Microsoft
- Server infrastructure issues - power failures, disk crashes, internet connection